At Mega Cheap Dealz, we strive to provide exceptional customer satisfaction. If you're not completely happy with your purchase, we offer the following return and exchange policy:

Return Requests

  • All return requests must be submitted within 15 days of the original purchase date through our website.
  • Please make sure that the item(s) are in their original condition and that all tags and packaging are intact.
  • We reserve the right to refuse returns for items that show signs of wear, damage, or alterations.

Return Process

  • Submit a Return Request: Visit our website and follow the instructions to initiate a return request.
  • Print Return Label: Once your request is approved, you'll be provided with a pre-paid return label.
  • Ship Your Return: Package the item(s) securely and affix the return label. Ship the package to the provided address.

Refunds

  • Refunds will be processed to the original payment method within 7 to 10 Days business days of receiving the returned item(s).
  • Shipping costs for returns are non-refundable unless the return is due to our error.

Lost or Stolen Packages

If your package is lost or stolen after delivery, please contact your local authorities to file a report. We require a copy of the police report to process a refund for lost or stolen items.

Customer Support

If you have any questions or concerns regarding your return, please don’t hesitate to get in touch with our customer support team within 24 hours.

Thank you for shopping at Mega Cheap Dealz!